Maintenance command center

Stop losing maintenance work in inbox follow-up.

Lintel gives property managers one operational cockpit for requests, approvals, vendor movement, and owner updates.

Request intake
Vendor follow-up
Owner visibility
Today

Maintenance queue

Open
128
14 urgent
Waiting
31
Vendor response
Due today
18
Before 5 PM

Action required

Live
Unit 4B heat is out
Cedar Flats / HVAC / tenant text
Owner update due
Vendor waiting on access code
Northline Lofts / plumbing
18h blocked
Invoice approval pending
Lakeview Court / electrical
$840

Risk radar

Emergency requests
6
SLA at risk
11
Owner approvals
9
Next best action

Send consolidated vendor nudges for three jobs that have been waiting more than 16 hours.

Workflow

From scattered signals to accountable jobs.

Each request moves through the same operating loop: capture, route, follow up, and close with proof.

Capture every request

Email, text, calls, tenant intake, vendor notes, and owner asks land in one triage queue.

Route by policy

Urgency, property, vendor, budget, and approval rules turn messy inbound into the next action.

Close the loop

Tenants, owners, and vendors get the right update without another spreadsheet chase.

For PM teams

One operating surface for maintenance coordinators.

Know what is late, who owns it, and which vendor needs a nudge before the queue becomes a fire drill.

Prioritize urgent tickets without scanning inboxes.
See stale work before tenants or owners ask twice.
Route each job to the right property, unit, and trade.

vendor waits surfaced

31

Next best action

Review today's queue

Lintel turns scattered work into one visible next step for this team.

For vendors

Clear scopes, faster approvals, fewer lost threads.

Lintel keeps access notes, photos, estimates, approvals, and schedule changes attached to the job.

Keep estimates, access notes, and photos with the job.
Spot blocked assignments before the schedule slips.
Give vendors one place to update status and proof.

oldest follow-up wait

18h

Next best action

Send vendor nudge

Lintel turns scattered work into one visible next step for this team.

For owners

Approval trails and portfolio visibility.

Give owners concise status, spend context, and completion proof without turning your team into reporters.

Summarize spend, risk, and status by property.
Keep approval history attached to each work order.
Send proof-ready updates without rebuilding the story.

approvals ready

9

Next best action

Prepare owner update

Lintel turns scattered work into one visible next step for this team.

Pilot program

Bring Lintel into one portfolio first.

Start with intake, queue visibility, vendor follow-up, and owner updates. Keep your existing stack while the maintenance work gets cleaner.

Concierge setup
Proof-safe pilot
No long-term contract
Concierge setup available

Use the pilot to validate request intake, vendor movement, owner updates, and proof records with one real team.

Start pilot